Privacy Policy
Privacy Policy
Version: August 2026
Beccom, trading under the name Polarex ("Polarex", "we", "us" or "our"), respects your privacy and processes personal data carefully and in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
In this privacy policy, we explain which personal data we collect, why we process it, how we secure it, and what rights you have.
1. Data Controller
The data controller for the processing of personal data is:
Beccom
Trading under the name Polarex
De Schans 3
3144 ET Maassluis
The Netherlands
Email:
info@wearpolarex.com
Website:
wearpolarex.com
Chamber of Commerce (KvK):
73002003
VAT:
NL002297345B03
2. What personal data do we process?
Depending on your use of our webshop, we may process the following personal data:
- first and last name;
- billing and shipping address;
- email address;
- phone number;
- payment details (insofar as necessary for processing payments);
- IP address;
- browser and device data;
- order history;
- communication with our customer service;
- data you provide voluntarily via forms or email.
We do not process any special personal data unless we are legally required to do so.
3. Why do we process your personal data?
We process personal data exclusively for the following purposes:
- processing and delivering orders;
- processing payments;
- handling returns and refunds;
- answering questions or requests;
- improving our webshop and services;
- sending service messages;
- sending newsletters if you have given your consent;
- preventing fraud and misuse;
- complying with legal obligations.
We only process personal data when there is a valid legal basis for doing so.
4. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
- performance of a contract;
- consent;
- legal obligation;
- legitimate interest, such as improving our services, fraud prevention, and securing our webshop.
5. Payments
Payments are processed by external payment providers offered during the checkout process.
Depending on the chosen payment method, personal data may be shared with, among others:
- Shopify Payments
- Klarna
- PayPal
- other payment partners available on our webshop.
These parties process personal data according to their own privacy policies.
6. Shopify
Our webshop is hosted by Shopify.
When you use our webshop, Shopify processes personal data on behalf of Beccom to process orders, facilitate payments, secure the webshop, and provide technical support.
More information can be found in Shopify's privacy policy.
7. Newsletter
If you have given your consent, we use your email address to keep you informed about:
- new collections;
- product launches;
- promotions;
- inspiration;
- news about Polarex.
You can unsubscribe at any time via the unsubscribe link in every email.
8. Cookies
Our webshop uses cookies and similar techniques.
We use, among other things:
- necessary cookies;
- analytical cookies;
- functional cookies;
- marketing cookies, if consent has been given.
More information can be found in our separate Cookie Policy.
9. With whom do we share personal data?
We never sell your personal data.
We only share personal data if it is necessary for our services, for example with:
- Shopify;
- payment providers;
- shipping partners;
- fulfillment partners;
- IT service providers;
- marketing software;
- legal authorities if we are required to do so.
With parties that process personal data on our behalf, we enter into a data processing agreement where legally required.
10. Retention periods
We do not keep personal data longer than necessary for the purpose for which it was collected, unless a longer retention period is legally required.
11. Security
We take appropriate technical and organizational measures to protect personal data against loss, unauthorized access, misuse, alteration, or disclosure.
Despite these measures, no method of data transmission over the internet can guarantee complete security.
12. Your rights
Under the GDPR, you have the right, among other things, to:
- request access to your personal data;
- correct personal data;
- have personal data deleted;
- restrict processing;
- object to processing;
- transfer your data to another party;
- withdraw previously given consent.
Requests can be sent to:
We will respond within one month at the latest.
13. International transfers
If personal data is processed outside the European Economic Area, we ensure that appropriate safeguards are applied in accordance with the GDPR.
14. Changes
We may change this privacy policy from time to time.
The most current version is always available on wearpolarex.com.
In the event of significant changes, we will inform visitors if the law requires it.
15. Contact
Do you have questions about this privacy policy or about the processing of your personal data?
Please contact:
Beccom
trading under the name Polarex
De Schans 3
3144 ET Maassluis
